NOW brand products are warranted to be free from defects in workmanship and materials for a period of 1 year from the date of purchase. This warranty is extended to the original purchaser only and does not transfer over to another if the product is passed on. Warranty will not applicable if damages are caused through abuse, negligence, improper repairs, inadequate fit, modifications and alterations or if used other than the manner intended. Any warranties implied by law shall be limited to 1 year in duration. NOW shall not be liable for any incidental or consequential damages. If you suspect that your NOW product contains a defect, you may send the product to NOW for a warranty evaluation at any time within the 1 year of purchase.
Damaged products covered by warranty will be repaired or replaced with an item of comparable size and style, at NOW's sole discretion. Damaged products deemed not covered by NOW's warranty policy will be shipped back to you. Please note that any damage caused by the consumer will not be considered under warranty evaluation. Please retain original sales receipt as proof of purchase. If you have further questions about NOW products or cannot evaluate if a product is a defect or not, please contact our customer support.
Warranty evaluation : Please contact NOW customer service at firstname.lastname@example.org or call 1-661-294-9660